![]() For more advanced options like adding and deleting additional users and allowing them to use self-service options, which are particularly useful for business customers, we suggest that you read the related article on managing online user profiles.Can I have multiple users OTP registered on my account?.If you have lost access to your old number, you will need to follow the same process as a user who is not registered, by submitting the registration form along with any required supporting documents. If you still have access to the old number follow the instructions in this guide to managing online user profiles.How can I change my registered OTP number?.Please submit only one request per account and include all of the required supporting documentation on the first submission to avoid causing delays in the process.Īs we are very serious about your security all requests and supporting documentation are carefully vetted by a member of our customer security team and generally take between 24-48 hours to be completed. Download the form using the link down below and carefully follow the instructions for registering a new number.What to do If you’re not registered for OTP? Changed your address, telephone or email address and need to update your Mweb Account Simply login to our self-service portal at and follow the easy guide below: If you’re not sure how to log in you can follow the steps in this guide.Providing credible health information, supportive community. The easiest way to check if your number is registered for OTP is to try and sign in to your online account. The leading source for trustworthy and timely health and medical news and information. There are still a few customers out there, who joined before registration was automatic.Not sure of your details Check your SMSes. full email (.za) If you are setting up with SSL encryption (recommended), you may be required to accept an untrusted certificate. Once the router is reset, you may enter the setup screen and change the. This action restores all default settings, allowing you to use the factory default username and password. Pressing and holding this button for 10-15 seconds hard resets the router. How can I check if I’m registered for OTP? Log in using your Mweb Username or email address and password. Most routers have a small pinhole button on the back or bottom (shown in the picture).This means that it is vital for you make sure that the number you provide is correct and can receive OTP SMSes. To pay online, simply login to your account and click on the Payments tab. All new Mweb customers are automatically registered for OTP using the primary mobile number they provide during sign-up. To pay your Mweb account, you can either use the Mweb website or phone banking.
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